Contact Us

CONTACT US

We're here to help! Whether you have a question about your order, need product information, or just want to say hello, we'd love to hear from you.

Get in Touch

Phone:
+1 (213) 662-5625
Monday - Friday: 9:00 AM - 6:00 PM PST

Mailing Address:
PRIMEDILER LLC
3015 DELL AVE
VENICE, CA 90291
United States

Customer Service Hours

Our customer service team is available to assist you:

  • Monday - Friday: 9:00 AM - 6:00 PM PST
  • Saturday - Sunday: Closed

We typically respond to all inquiries within 24 business hours.

What We Can Help With

  • Order Status: Track your order or get updates on delivery
  • Product Information: Questions about specifications, availability, or recommendations
  • Returns & Exchanges: Assistance with returns, refunds, or exchanges
  • Technical Support: Help with website navigation or account issues
  • General Inquiries: Any other questions or feedback

Before You Contact Us

For faster service, please have the following information ready:

  • Your order number (if applicable)
  • Product name or SKU
  • A detailed description of your question or issue

Frequently Asked Questions

Looking for quick answers? Check out our FAQ page for answers to common questions about ordering, shipping, returns, and more.

Visit Our Store

While we primarily operate online, you can reach us at our business address:

PRIMEDILER LLC
3015 DELL AVE
VENICE, CA 90291
United States


We Value Your Feedback

Your satisfaction is our priority. If you have suggestions on how we can improve our products or services, we'd love to hear from you!