RETURN POLICY

30-Day Return Window

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Eligibility Requirements

To qualify for a return, items must meet the following conditions:

• Items must be unused and in their original condition
• Original packaging must be intact
• All tags and labels must be attached
• Proof of purchase (order number or receipt) must be provided

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Opened or used products
• Items marked as final sale
• Gift cards

How to Return an Item

Step 1: Contact our customer service team with your order number and the item(s) you wish to return.

Step 2: We will review your request and provide you with a return authorization and shipping instructions.

Step 3: Pack your item(s) securely in the original packaging.

Step 4: Ship the package to the address provided.

Return Shipping Address

PRIMEDILER LLC
3015 DELL AVE
VENICE, CA 90291
United States

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product, etc.). We recommend using a trackable shipping service for your return.

Exchanges

If you need to exchange an item for a different size or color, please contact us. We'll help you process the exchange as quickly as possible.

Processing Time

Once we receive your return, please allow 3-5 business days for inspection and processing. You will receive an email confirmation once your return has been processed.

Questions?

If you have any questions about returns, please don't hesitate to contact us:

• Phone: +1 (213) 662-5625
• Address: 3015 DELL AVE, VENICE, CA 90291